Terms and Conditions - Business Waste East London

Welcome to Business Waste East London. Please read these Terms and Conditions carefully before using our services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

Service refers to the business waste management services provided by Business Waste East London.
User means any individual or entity who uses our services.
We/Us/Our refers to Business Waste East London.

2. Services Provided

Business Waste East London offers comprehensive waste management solutions tailored to the needs of businesses in East London. Our services include:

Waste collection and disposal
Recycling services
Hazardous waste management
On-site waste audits
Consultancy services for waste reduction

3. User Obligations

As a user of our services, you agree to:

Provide accurate and complete information when signing up for our services.
Ensure that waste is sorted and packaged appropriately for collection.
Comply with all relevant laws and regulations related to waste management.
Pay all fees associated with our services in a timely manner.

4. Payment Terms

Our pricing structure is transparent and based on the volume and type of waste managed. Payment terms include:

Invoicing: Invoices are issued monthly and are payable within 30 days of the invoice date.
Late Payments: A late fee may be applied to overdue invoices.
Methods of Payment: We accept various payment methods including bank transfers, credit cards, and direct debits.

5. Service Terms

We strive to provide reliable and efficient services. Our service terms include:

Service Availability: Services are available Monday to Friday, 8 AM to 6 PM. Emergency services may be available upon request.
Service Level Agreement (SLA): We commit to collecting and processing waste within the agreed timeframes.
Changes to Services: We reserve the right to modify or discontinue services with reasonable notice.

6. Liability

Business Waste East London is committed to maintaining high standards. However, our liability is limited as follows:

We are not liable for any indirect or consequential losses arising from the use of our services.
Our maximum liability is limited to the total fees paid by the user in the preceding 12 months.
We are not responsible for any loss, damage, or injury resulting from user negligence or misuse of our services.

7. Termination

Either party may terminate the service agreement under the following conditions:

By providing written notice 30 days in advance.
If either party breaches any of the terms and conditions and fails to rectify the breach within 14 days of notification.
Immediate termination in cases of illegal activities or gross misconduct.

8. Data Protection

We are committed to protecting your personal data. Our data protection terms include:

Collection and use of data only for the purposes of providing services.
Compliance with the General Data Protection Regulation (GDPR).
Ensuring data security through appropriate technical and organizational measures.

9. Intellectual Property

All intellectual property rights in our materials and services are owned by Business Waste East London. Users are granted a limited, non-exclusive license to use our services for their intended purpose. Unauthorized use of our intellectual property is prohibited.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments

We reserve the right to amend these Terms and Conditions at any time. Users will be notified of any significant changes, and continued use of our services constitutes acceptance of the new terms.

12. Force Majeure

We shall not be liable for any failure or delay in fulfilling our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, terrorism, and network outages.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Business Waste East London regarding the use of our services and supersede all prior agreements and understandings.

15. Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.